Refund Policy

Introduction

This Refund Policy outlines the terms and conditions for returns and refunds on purchases made through our website.

Eligibility for Returns

You may request a return or refund if the product is damaged, defective, or incorrect at the time of delivery. The request must be made within a limited time after receiving the product.

Return Conditions

To be eligible for a return:

• The product must be unused and in its original condition
• The product must be returned with original packaging
• Proof of purchase is required

Non-Returnable Items

Certain items may not be eligible for return, including:

• Used or damaged items caused by the customer
• Items purchased on clearance or special discount
• Personal care or hygiene-related products

Refund Process

Once we receive and inspect the returned product, we will notify you about the approval or rejection of your refund. If approved, the refund will be processed within a few working days.

Refund Method

Refunds will be issued through the original payment method or via mobile banking, depending on the situation.

Shipping Costs

Shipping costs are non-refundable. In case of defective or wrong products, we may cover the return shipping cost.

Changes to This Policy

We reserve the right to update or modify this Refund Policy at any time. Changes will be posted on this page.

Contact Us

• Email:support@yourstore.com
• Phone:+880 1234 567890
• Facebook:fb.com/yourstore